Harvesting Online Contents: An Analysis of Hotel Reviews Websites
نویسندگان
چکیده
Hotel Reviews Websites (HRWs) are the most used online sources to evaluate accommodation alternatives. However, they often present an overwhelming amount of unstructured or only semi-structured information which is not shared between all the systems and which cannot be easily analyzed in an automatic way. This study aims to automatically analyse hotel evaluations for a given number of Swiss hotels by comparing hotel reviews. Furthermore, the consistency of users’ countries of origin in their evaluations has been studied. The results show that there is an overall agreement on considered HRWs and a general consistency among reviewers with different countries of origin.
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